Returns & Exchanges

Due to the perishable nature of roasted coffee, we cannot accept returns on coffee beans. However, we want you to love your brew. If there is an issue with your order, please contact us within 14 days.

Return Process

• 1.
  Contact Support

  Email our team with your order number and a brief description of the issue.

• 2.
  Quality Review

  Our roasting team will review your feedback to ensure our quality standards are being met.

• 3.
  Resolution

  We will issue a replacement bag or a store credit if the product did not meet our freshness guarantee.

• 4.
  Equipment Returns

  For non-perishable brewing equipment, items must be returned in original packaging within 30 days.